FAQ
FREQUENTLY ASKED QUESTIONS
Oh yea! I design everything and handcraft every single pair of jewellery and clothing in the shop. I’m also the one taking care of every shop order, updating stock, responding to e-mails, managing social media, and so on. So bear with me if I take a little longer to dispatch your order or reply to your e-mail.
First of all, I’m so glad you are considering repairing instead of replacing. Repairing is an amazing way to extend the life of your piece and, in this fast paced world, a revolutionary act!
I know accidents can happen, and after living amazing moments with your jewelry it is normal for it to need a revamp or a repair so you can carry on having fun with it. That’s why I offer a repair service for your jewelry.
All you need to do is send me photos of the piece you want me to take care of to hello@gabyoak.com and I will assess what kind of service your piece needs, provide you a budget and all instructions on how to proceed.
In order to prolongue your jewelry’s life you should avoid contact with harsh chemicals and sharp objects, so be sure to store your jewelry away from other metal jewelry as it can scratch their surface. Do not get earrings that are coated in resin wet.
Makeup or other dirt can be removed only from clay components with a damp cloth.
Oh yea! I design everything and handcraft every single pair of jewellery and clothing in the shop. I’m also the one taking care of every shop order, updating stock, responding to e-mails, managing social media, and so on. So bear with me if I take a little longer to dispatch your order or reply to your e-mail.
First of all, I’m so glad you are considering repairing instead of replacing. Repairing is an amazing way to extend the life of your piece and, in this fast paced world, a revolutionary act!
I know accidents can happen, and after living amazing moments with your jewelry it is normal for it to need a revamp or a repair so you can carry on having fun with it. That’s why I offer a repair service for your jewelry.
All you need to do is send me photos of the piece you want me to take care of to hello@gabyoak.com and I will assess what kind of service your piece needs, provide you a budget and all instructions on how to proceed.
In order to prolongue your jewelry’s life you should avoid contact with harsh chemicals and sharp objects, so be sure to store your jewelry away from other metal jewelry as it can scratch their surface. Do not get earrings that are coated in resin wet.
Makeup or other dirt can be removed only from clay components with a damp cloth.
Where did the name Gaby Oak come from?
I have always loved how a lot of portuguese last names refer to real-life objects and how funny it is to translate these into english. We have last names like Portas (doors), Mota (motorcycle), Costa (coast), and, of course, Carvalho (oak). I liked how Oak sounded with my nickname Gaby et voilà the name was chosen.
Do you make all the products in this shop?
Oh yea! I design everything and handcraft every single pair of jewellery and clothing in the shop. I’m also the one taking care of every shop order, updating stock, responding to e-mails, managing social media, and so on. So bear with me if I take a little longer to dispatch your order or reply to your e-mail.
How should I care for my earrings?
In order to prolongue your earrings’ life you should avoid contact with harsh chemicals and sharp objects, so be sure to store your earrings away from other metal jewelry as it can scratch their surface. Do not get earrings that are coated in resin wet.
Makeup or other dirt can be removed only from clay components with a damp cloth.